Privacy

When you are a client of our construction services or otherwise interact with our company, we collect your personal data to the extent necessary for handling matters and performing quality renovation work.

EU General Data Protection Regulation

Data protection means protecting personal data. The purpose of the EU General Data Protection Regulation is to improve the protection of personal data, increase transparency in the processing of personal data, and give data subjects, i.e., our clients, more ways to control the processing of their personal data.

In addition, the data protection regulation seeks to address data protection issues brought by digitalization and globalization. National data protection law supplements and clarifies the provisions of the data protection regulation.

Data protection in our construction services

Personal data means data on the basis of which a person can be identified. Such data includes, for example, name, email address, phone number, address data, Y-tunnus and renovation site data.

Our company always has a legal basis for processing personal data.

Collected personal data

We collect the following personal data:

• Name and contact information (email, phone number), Address data for the work site, Renovation wishes and needs, Photos of the renovation site (with client consent), Billing information

Purpose of data use

We use your personal data for the following purposes:

Legal basis

Processing of personal data is based on:

• Contract - providing services to the client
• Legitimate interest - managing customer relationships and business development
• Consent - marketing communications and use of photos

Data retention

We retain your personal data only as long as necessary to provide services and fulfill legal obligations:

• Customer data: 3 years from last contact
• Billing data: 6 years according to accounting law
• Warranty data: Until warranty period expires

Data sharing

We do not share your personal data with third parties without legal basis or your consent. Exceptions:

• Partners for work performance and renovation assessment (companies, individual entrepreneurs, self-employed), Subcontractors (construction materials, specialized work), Accounting and legal services, Authorities to fulfill legal obligations

Your rights

Data security

We protect your personal data with appropriate technical and organizational measures:

International data transfer

Your personal data is primarily processed within the EU and EEA. If data is transferred to third countries, we ensure appropriate protective measures:

• Adequacy decisions from the European Commission, Appropriate protective measures (standardized contractual terms), Approved certification mechanisms, Exceptions according to GDPR

Right to data portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format:

• Right to transfer your data to another controller, Direct provision of data to another controller, Within technically feasible limits

Right to complain

You have the right to lodge a complaint with the data protection authority if you consider that the processing of your personal data violates GDPR:

Cookies

We use cookies on our website to improve user experience:

• Necessary cookies: Website functionality, Performance cookies: Website optimization, Marketing cookies: Only with consent

Your rights and their implementation

As a data subject, you have rights related to your personal data and its processing in our company. You have, among other things, the right to know whether our company processes your personal data and what personal data is processed, and to request data concerning yourself.

Processing of personal data in our company is based mainly on contract performance and legitimate interest. However, in some services, processing of personal data is based on your consent. You have the right to withdraw your consent at any time.

Cookies on our website

The website provided by Apartment Renovation may use cookies and other similar technologies that store or use data on the user's device.

If cookies collect and process personal data, the legal basis for processing personal data for cookies other than necessary is consent, and for necessary cookies is legitimate interest.

Data protection inquiries

Do you have questions about data protection or the processing of your personal data? Feel free to contact us - we answer all data protection questions.